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Frequently asked questions
Shipping & Payment
Group Fitness Classes
Coaching & Training Services
Herbal and Wellness Beverages
Private Events & Group Experiences
General Reassurance
Memberships & Bundles
Do you offer refunds?
We do not offer refunds on any packages, or services. However, we will gladly exchange (credit) for a service or session of equal or lesser value within 21 days of purchase.
For goods and shop products, if any wellness beverage or product is received expired, opened, or faulty, it will be promptly replaced.
Do you offer payment plans?
Yes — for select coaching programs, training packages, and memberships. Because wellness isn’t one-size-fits-all, and neither are finances. We currently accept payment plans through Affirm and Paypal.
If you don’t see a plan that works for you, reach out and we’ll explore your options.
What happens if I miss a class or appointment?
We get it — bodies, schedules, and moods change.
As long as you cancel within the required window, your session will be credited so you can rebook. Late cancellations or no-shows may forfeit the session.
Respect your time. Respect the space. Respect the circle.
How are herbal product orders shipped?
Yes — select herbal products can be shipped within the United States. Fresh juices, wellness shots, and other temperature-sensitive items are packed cold to help keep them fresh in transit, unless otherwise noted. You’ll see the available shipping options at checkout.
Do you offer local pickup?
Absolutely. Local pickup is free and encouraged for fresh herbal beverages, juices, and blends. You’ll receive pickup instructions after checkout after class.
Think of it like walking into your neighborhood apothecary.
Do you ship to Canada or internationally?
At this time, we ship within the United States only. Herbal regulations vary widely by country, and we want to stay aligned with safety and compliance.
Can I pay in person?
Yes.
For local sessions, classes, and events, we accept Tap-to-Pay, Wix POS, and Cash App — making it easy whether you’re booking ahead or joining us live.
Think boutique studio, not big-box checkout lane.
Do you offer Buy Now, Pay Later?
Yes.
We currently support Affirm and Paypal, which allows eligible clients to split their purchase into easy monthly payments for coaching packages, wellness programs, and select services.
Because sometimes your glow-up wants to start now, not after payday.
Why don’t you offer Klarna or Afterpay yet?
Those options are still under review as we scale. We prioritize platforms that protect both you and our small business — so we can keep offering high-quality, heart-centered services without surprise fees sneaking in through the back door.
Is it safe to enter my payment information?
Absolutely.
All transactions are processed through Wix Payments and trusted third-party gateways using secure encryption.
We never see or store your card numbers — only the confirmation that your spot is reserved and your wellness journey has officially begun.
Do you offer local delivery in Philadelphia?
In some cases, yes. Local delivery may be available for select herbal beverages and wellness products in the Philadelphia area. If delivery is available for your order, you’ll see it during checkout or receive details after purchase. Fresh wellness, delivered with a little neighborhood love.
How long does it take to receive herbal juice orders?
Fresh herbal juices and shots are packed to keep them cold and potent, so they usually ship overnight when available. If you place an order later in the day or over the weekend, it may go out on the next business day. Local Philly orders may also be available for pickup or delivery depending on the item.
How long does it take to receive herbal juice orders?
Delivery times can vary depending on the product and shipping method. Fresh juices and shots are processed as quickly as possible, and your checkout or confirmation email will show the most accurate timing available for your order. If timing is especially important, local pickup may be the fastest option.
How are herbal product orders shipped?
Herbal products are packed with care and shipped within the United States only. Once your order ships, you’ll receive email confirmation with any available tracking details. Fresh beverages should be refrigerated as soon as they arrive so they stay as fresh as possible.
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